What is Koora's approach to sustainability?

Koora reduces environmental impact by sourcing lower-footprint materials such as recycled plastics and using water- and energy-efficient processes across production.

How does Koora incorporate sustainability into its business practices?

By using recycled and sustainable materials, minimizing waste in manufacturing, partnering on environmental initiatives, and designing durable products to extend their life cycle.

Where are Koora products manufactured?

In facilities that follow strict environmental and ethical standards, located in regions known for skilled craftsmanship and sustainable manufacturing.

How are Koora suitcases crafted?

They’re built with high-quality recycled materials and tested for durability and functionality—from shells and components to zippers and wheels.

Can Koora suitcases be nested for storage?

Yes. Cases are designed to nest inside each other for space-saving storage.

What is the weight range for Koora suitcases?

Approx. 2.5 kg for lightweight carry-ons up to about 5 kg for larger checked options, depending on model and size.

Which Koora Carry-On size is compliant with airline guidelines?

Koora carry-ons are designed to fit most major airline restrictions; always confirm with your specific airline.

How do I choose the best Koora Carry-On for my needs?

Consider trip length, packing list, and airline restrictions. Koora offers multiple sizes and features to suit different travel styles.

What should I do if I'm locked out of my Koora luggage?

Refer to your model’s manual for reset steps or contact customer service for assistance.

How do I set or reset the lock on a Koora suitcase?

Align the dials to the current combination, press the reset button with a pen, enter a new combination, then release the button. Steps may vary by model—see your manual.

What should I do if my order is lost or arrives damaged?

Contact customer service immediately so the issue can be investigated and a replacement or refund arranged.

How do Koora Carry-On models differ?

They vary by size, interior organization, wheel style, and handle design; some models add enhanced compartmentalization or advanced wheel systems.

What distinguishes Koora's checked luggage from carry-ons?

Checked pieces are larger for extended trips, emphasize capacity and durability for baggage handling, and may include features like garment folders.

Do Koora suitcases fit under airplane seats?

The smallest carry-on models are designed to fit under most airplane seats.

Does the Carry On Max comply with airline size restrictions?

It maximizes packing space while targeting many airlines’ limits; verify exact dimensions with your airline.

How do I select the right luggage size?

Match size to trip length, packing needs, and airline rules. Koora offers a range to fit short and long journeys.

Which regions does Koora ship to?

Koora ships globally; options and costs depend on destination. See the shipping policy for details.

What are shipping costs for Koora products?

Costs vary by destination and order size; exact rates are calculated at checkout.

Are there duties or taxes on international orders?

International shipments may incur duties/taxes based on the destination’s regulations and are typically not included in the purchase price.

When will my order arrive?

Delivery times depend on location and shipping method. Estimates and tracking are provided after dispatch.

Does Koora offer expedited shipping?

Yes—expedited options and costs are shown at checkout.

Is a signature required on delivery?

A signature may be required depending on the selected shipping method.

Will items in my order ship together?

Orders usually ship together, but items may ship separately when from different warehouses or with different processing times.

What is Koora's return policy for non-personalized items?

Non-personalized items can be returned within a stated window if unused and in original condition; see the return policy for full details.

Can personalized items be returned or exchanged?

Generally no, unless there’s a defect or error in personalization.

How do I start an online return?

Use the online returns centre on the website to enter order details and follow the provided instructions.

How do I file a warranty claim?

Contact customer service through the website or the support email with proof of purchase and issue details to begin assessment for repair, replacement, or refund.

What warranties does Koora offer?

A comprehensive lifetime warranty on luggage and a limited warranty on accessories covering manufacturing defects as described in the warranty policy.

Does Koora support international warranty claims?

Yes. Claims are honoured internationally when they meet Koora’s warranty terms.

Does the warranty cover cosmetic wear like scratches or fading?

No. Normal wear and tear that doesn’t affect functionality isn’t covered.

Are airline-caused transit damages covered?

No. Damage caused by carriers during transit isn’t covered; file a claim with the carrier.

Is misuse or improper handling covered under warranty?

No. Damage from misuse, mishandling, extreme conditions, chemicals, or improper care is excluded.

Are unauthorised repairs or modifications covered?

No. Issues from unauthorised repairs or alterations aren’t covered—use authorised service providers.

Are shock absorber or spring damages from falls covered?

No. Damage from uneven falls, improper handling, or exceeding load capacity is not covered.

Is loss or theft covered under warranty?

No. Loss, theft, or misplacement of the product isn’t covered.

What payment options does Koora accept?

Major credit cards, PayPal, and other common digital payment methods.

Where can I see my order details?

In your account’s Orders section—you can view past orders, track shipments, and manage returns.

Does Koora offer gift cards?

Yes. Gift cards can be purchased online.

How do I check my gift card balance?

Check balance online by entering the card’s unique code.

Does Koora offer gift wrapping and gift receipts?

Gift wrapping is available for most products for a small fee; gift receipts can be requested at checkout.

What should I do if I have checkout issues?

Refresh your browser or try another device; if issues persist, contact customer support.

What sustainable materials are used in Koora luggage?

Primarily recycled plastic bottles and automotive lights to reduce waste and environmental impact.

Do recycled materials affect performance?

No. Materials are processed and tested to meet strict standards for strength, durability, and safety.

Can Koora luggage be recycled at end of life?

Yes. Customers are encouraged to return end-of-life luggage for responsible recycling.

Leather Luggage Tag Golden Yellow By Koora

Leather Tag Golden Yellow

Name: Leather Tag Golden Yellow
Brand: My Store
SKU: VG-TG004
Price: 40.00 AUD
Availability: InStock

$40.00

Our leather tags embody Koora’s commitment to sustainability. Made from recycled materials, they contribute to a lower carbon footprint while maintaining a premium aesthetic.

Key Features

Crafted from recycled PU leather, our tags reduce waste without sacrificing elegance or durability.

Available in a range of colours that complement Koora's luggage, allowing you to match or mix for a sleek, personalized look.

Each tag comes with a blank contact card, making it simple to add your details for easy identification.

Warranty & Shipping Information

Enjoy free shipping on all orders over $100 within Australia.
For more information, please visit Koora's Shipping Policies

Leather Tag Golden Yellow

$40.00

Free shipping above $100

Enjoy complimentary delivery on all orders over $100 across Australia and New Zealand.

10 years of peace of mind

Every Koora suitcase is backed by a 10-year limited warranty, giving you confidence for the long haul.

100 days to decide

Take your time. If it’s not right for you, return it within 100 days for a hassle-free refund.

Where Elegance Meets Eco

Born on the west coast of Australia, Koora is proud to be the first in the country to reinvent travel gear with a balance of elegance, convenience, and sustainability. Inspired by the Aboriginal word “Koora” – meaning “a very long time ago” – every product reflects respect for the land and a timeless approach to travel.

Durability with Purpose

Each Koora piece is built with recycled materials and high-grade finishes, ensuring strength that matches its style. By combining quality craftsmanship with eco-conscious innovation, our travel gear is made to endure while reducing environmental impact.

Thoughtfully Designed

Every design choice is intentional – from sustainable materials to carbon-neutral shipping with Sendle, tree planting with Greenfleet, and supporting schools through GIVE WRITE. With Koora, every journey is about travelling beautifully while making a positive difference.

Free delivery

100 Days Return Policy

Top-notch support

Secure payments