Privacy Policy
Koora (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://koora.com.au and make purchases.
- Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, shipping address, and not the payment information when you create an account or make a purchase.
- Non-Personal Information: Browser type, IP address, pages visited, and time spent on our site, collected through cookies and analytics tools.
- How We Use Your Information
We may use your personal information for:
- Processing and fulfilling your orders
- Communicating with you regarding your account and orders
- Improving our website and services
- Personalizing your shopping experience
- Sending promotional materials if you opt in
- Complying with legal obligations
- Disclosure of Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us with operations, payment processing, and delivery services.
- Legal Compliance: We may disclose your information to comply with laws or respond to legal requests.
- Data Security
We implement a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your personal information.
- Your Rights
Under the Australian Privacy Act, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
To exercise these rights, please contact us at cobber@koora.com.au
- Cookies
We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our site.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with a new effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Koora Private Limited
Perth, Western Australia
cobber@koora.com.au
Effective Date: February 2025
Thank you for choosing Koora. Your privacy is important to us!